Run every venue like your best venue
Compliance sorted. Operations streamlined. Business protected. Paddl is the one platform hospitality operators actually use, from a single cafe to a national chain.
The cost of not having the right systems
Without proper compliance systems, it's not a question of if something goes wrong. It's when.
An allergen mistake can end your business
Since Natasha's Law, allergen failures carry criminal prosecution. One mislabelled dish can mean court, not just a fine.
Your insurance claim gets rejected
A staff injury, a kitchen fire, a customer incident. Without evidence of training, risk assessments, and procedures, the insurer walks away.
The EHO drops your rating
A 5 to a 3 is visible on every delivery app and front door. Bookings drop overnight. Recovery takes months.
You're personally liable
Directors face unlimited fines and criminal charges for health and safety failures. "I didn't know" is not a defence.
Paddl makes sure none of that happens
One platform that keeps your compliance airtight, your operations consistent, and your business protected. Timestamped evidence for every inspection, every incident, every claim.
Built around the three things that matter most
Compliance keeps inspectors happy. Operations keeps your entire business running smoothly. Protection keeps you covered when something goes wrong.
Compliance
Digital food safety records, HACCP plans, allergen tracking, and risk assessments. Be inspection-ready every day with automated reminders and complete audit trails.
Operations
Streamline daily tasks, track equipment, centralise knowledge, and manage your team. Everything your staff need to run a consistent, efficient shift.
Protection
Track complaints, monitor insurance and licences, oversee lease obligations, and get AI-powered legal guidance when things go wrong. Shield your business from risk.
Built for how hospitality actually works
AI-generated HACCP plans in minutes
Generate comprehensive HACCP plans with all 7 principles covered. Linked to your live operational data so CCPs are monitored automatically.
- All 7 HACCP principles covered
- Linked to live routine data
- CCPs monitored automatically
Automate every checklist, every shift
Opening checks, temperature logs, closing procedures - scheduled automatically and tracked to completion across every location.
- Auto-scheduled by shift and role
- Complete on mobile in seconds
- Temperature logs with alerts
Every piece of equipment rated and monitored
AI rates every piece of equipment 1-10, diagnoses developing issues in plain language, and gives you prioritised actions with cost estimates. Resolve or ignore recommendations and the AI learns your preferences.
- 1-10 health ratings with colour-coded status
- Prioritised action cards with cost estimates
- AI learns from your feedback
Turn feedback into improvements
Track customer complaints with AI-powered pattern detection. Identify recurring issues, measure resolution times, and use feedback to drive real operational change.
- AI-powered trend analysis
- Resolution time tracking
- Continuous improvement evidence
AI evidence packs when things go wrong
When an incident happens, Paddl automatically gathers evidence from training records, routines, HACCP plans, and insurance policies. AI provides step-by-step guidance and exportable evidence packs.
- Automatic evidence gathering
- AI-powered triage and guidance
- Exportable evidence packs
Your compliance system,
built by AI
Other providers charge upwards of £1,000 for a consultant to manually enter your data. Paddl reads your existing documents and sets everything up automatically.
Upload your paperwork
Drop everything in. Menus, risk assessments, HACCP plans, insurance certificates, SDS sheets, equipment lists, staff handbooks. No sorting needed.
AI builds your platform
Our AI classifies each document and extracts structured data. Safety data sheets become COSHH records. Menus become allergen matrices. Paper checklists become digital routines.
Review, confirm, go live
Preview what was extracted, make any adjustments, and confirm. Your team gets digital checklists on their phones, temperature alerts, expiry tracking, and an AI assistant that knows your business. From day one.
Whether you run one venue or one hundred
Independent Operators
Single-site cafes, restaurants, and pubs replacing paper and spreadsheets
Multi-Site Operations
Chains, franchises, and groups standardising operations across locations
Enterprise
National groups with regional compliance oversight and custom workflows
One platform, every kind of venue
Whether you're running a single cafe or a chain of hotels, Paddl adapts to your specific operational needs.
Explore our knowledge hub
Guides, templates, glossary, and tools to help you stay compliant and run better operations.
Ready to take control of your operations?
Start your 14-day free trial today. Card required to start. Cancel anytime.